Free Insurance Counseling

• APPRISE HOTLINE: 1-800-783-7067, Mon.-Fri. 9-4 p.m., For clients & counselors
• To make an appointment with an APPRISE Health Insurance Counselor, to review any of these topics, call the Erie County APPRISE Coordinator, Gertrude Simmons: 814-459-4581, ext. 494

• Call your hospital billing department
• Blue Cross of Western PA: 1-800-853-1419
• Keystone Peer Review Organization (KePRO)--quality of care: 1-800-322-1914

• Telephone Appeals Process, Mon.-Fri. 8:30 a.m.-4:00 p.m., 1-800-382-1274
• Xact Medicare Services (Blue Shield), Mon.-Fri. 8:30 a.m.-4:00 p.m., 1-800-382-1274

• Gertrude Simmons, GECAC Area Agency on Aging, 814-459-4581 ext. 494
• If you do not have supplemental insurance, see ordering information for: "Guide to Services for Persons with Medicare" "Medicare Supplemental Premium Guide" -includes prices of supplemental policies
  • For single copies, call: 1-800-783-7067

• Security Blue: 1-800-935-2583

• Barb Adams, Medical Outreach Liaison (Healthy Horizons specialist), 814-461-2102
  She can help people determine eligibility for financial assistance with Medicare deductibles and co-payments, and assistance with filing out forms

• Gertrude Simmons, GECAC Area Agency on Aging, 814-459-4581 ext. 494
• Pennsylvania low-cost pharmaceutical assistance based on income.

• For Choosing Long Term Insurance: "Your Guide to Long Term Care Insurance" (worksheets available to determine type & affordability)

• Social Security Administration, Erie Office: 1-800-772-1213 (7 a.m. to 7 p.m.)

• 1-800-262-LAWS (5297)

• Scott Mensch, Community Services Representative, 871-4466
• For complaint forms, discussion of questionable insurance sales, aid with all types of insurance.